Enterprise Efficiency

Broca Networks designs, deploys and hosts computer based speech recognition applications and services. Broca´s Enterprise Efficiency Applications enable our customers to provide their staff with up to the minute access to information on a corporate database using any telephone.

Download PDF Brochure (25KB)

Download Customer Case Study (36KB)

The Business Need

Integrating speech recognition into an application will mobilise your staff, allowing them to securely access your enterprise data system. By using an ordinary phone (mobile or landline) and their voice they can get up to the minute corporate information at times when it is really needed. Staff can access anything from email, diary, customer and corporate information; and submit reports simply by using a telephone. In doing this, you increase your employees’ efficiency and productivity, relieve pressure on limited support resources, improve management of an increasingly mobile staff, and enhance your management reporting ability.

Broca Solution

• Maximise productivity of your staff through ease of access to information at any time
• Reduce costs - a unified solution for your mobile workers at minimal cost per user.
• Improve customer service - through faster response and efficiency
• Flexibility to add or remove users as needs evolve.

Cost Effective

• Rapid return on investment.
• Speech applications integrate with existing systems, leveraging your previous investments.
• Secure hosted services mean you are not liable for large capital investment for infrastructure, or staffing costs.
• Speech applications can scale quickly and economically in line with business growth.

Current Speech technology provides a robust and scalable solution. The speech recognition engine interprets human speech, while text-to-speech technology may be used to provide synthesised speech when required. This combination allows a wide variety of data to be delivered automatically to a person, a database or a CRM system.

Broca Networks has developed a framework that enables our customers to apply this technology delivering real solutions and applications that will increase efficiency in day-to-day business. Once an application has been deployed, it is cost effective to extend and enhance services as business requirements change.

Broca Networks provides a full service including: Project Identification and Needs Analysis; Design and Development; Hosting and Maintenance.