VoiceWeb

Broca Networks designs, deploys and hosts computer based speech recognition applications and services. Broca’s VoiceWeb Services enable providers of online information and e-commerce to create new services and new channels - improving product offerings and efficiency for existing customers, and attracting new customers.

Today´s consumers have high expectations for the services they use. Things need to be faster, more current, more convenient, more personalised ... By voice enabling your online information and services, you are enabling your existing customers to access your services whenever, from wherever, and you are no longer limited to those customers with ready access to a computer.

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Broca Solutions

• Improved customer service - through extended and convenient use.
• Additional channel to market - services available anytime, anywhere.
• Extend customer reach to non pc users.
• Create customer loyalty through additional personalised services.

Cost Effective

• Rapid return on investment.
• Speech applications integrate with existing systems, leveraging your previous investments.
• Secure hosted services mean you are not liable for large capital investment for infrastructure, or staffing costs.
• Speech applications can scale quickly and economically in line with business growth.

Current Speech technology provides a robust and scalable solution. The speech recognition engine interprets human speech, while text-to-speech technology may be used to provide synthesised speech when required. This combination allows users to interact with web based information as easily and more conveniently than over the Internet.

Broca Networks has developed a framework that enables our customers to apply this technology delivering real solutions and applications that will increase efficiency in day-to-day business. Once an application has been deployed, it is cost effective to extend and enhance services as business requirements change.

Broca Networks provides a full service including: Project Identification and Needs Analysis; Design and Development; Hosting and Maintenance.